Online orders ship Monday through Friday, excluding holidays. Please allow 1-3 business days handling time on all orders.
If the item you ordered was a pre-order please refer to your email updates for the most current order status. Pre-orders are subject to factory and logistics delays, any of which will be communicated via updates.
You will receive an email containing the tracking number after the order is dispatched. Please visit usps.com to check the current status of your shipment. You can also find the tracking number in your order history panel in your account when you login.
If the shipper makes multiple delivery attempts and the customer wasn't available to receive merchandise during those attempts or if the customer refuses the shipment then the customer would have following remedy available,
- If the customer doesn't want the merchandise then we will cancel the order but unfortunately all orders are non-refundable.
- If the customer wants the merchandise then the customer would have to provide a prepaid shipment label.
AMAC is committed to ensuring that all customers are satisfied with their purchase and service. As part of this commitment, returns are accepted up to 14 days after the order has been delivered (ONLY if the product was received damaged or defective). AMAC will only refund merchandise if it has not been worn, washed, damaged, soiled, or altered. If merchandise is not in its original condition or is returned without the original packaging, the return will not be accepted and will be returned at the expense of the customer. If the return is due to a mistake on AMAC's part then we will cover the cost of return shipping (only on returns shipped from the US) and provide a return shipping label. We do not accept exchanges and refunds. If the customer lives outside of the US, they will need to purchase their own return label.
Refunds are issued upon the returned item's arrival.
How to return
If you already have an account with us then please log-in to your account to initiate return.
If you checked out as guest then please email email@example.com with "ORDER # - RETURN) in the subject line.